Privacy Policy

Last updated: November 11, 2024

1. Introduction

Welcome to Travelprox.com (“we,” “our,” or “us”). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

Contact Information

  • Website: www.travelprox.com
  • Email: info@travelprox.com

2. Data Collection

Types of Personal Information We Collect

  • Name and contact information (email address, phone number)
  • Login credentials
  • Payment information
  • IP address and device information
  • Browsing history and behavior on our website
  • Location data
  • Communication preferences

Collection Methods

We collect information through:

  • Direct user input (forms, registration)
  • Cookies and similar tracking technologies
  • Automatic data collection (server logs, analytics)
  • Third-party services

Legal Basis for Processing

We process your data based on:

  • Your consent
  • Contract fulfillment
  • Legal obligations
  • Legitimate business interests

3. Data Usage

How We Use Your Information

  • To provide and maintain our services
  • To process and fulfill travel bookings
  • To communicate with you about our services
  • To personalize your experience
  • To improve our website and services
  • To send marketing communications (with consent)
  • To comply with legal obligations
  • To detect and prevent fraud

Third-Party Sharing

We may share your information with:

  • Travel service providers
  • Payment processors
  • Analytics providers
  • Marketing services
  • Legal authorities when required by law

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Encryption of sensitive data
  • Regular security assessments
  • Access controls
  • Secure data storage
  • Employee training

Data Breach Procedures

In the event of a data breach, we will:

  1. Notify affected users within 72 hours
  2. Investigate the incident
  3. Take necessary remedial actions
  4. Comply with applicable reporting requirements

5. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Restrict processing
  • Data portability
  • Withdraw consent
  • Object to processing

To exercise these rights, contact us at privacy@travelprox.com.

6. Data Retention

We retain your personal information for:

  • Active accounts: Duration of account existence
  • Inactive accounts: 24 months after last activity
  • Financial records: 7 years (legal requirement)
  • Marketing data: Until consent withdrawal

7. Children’s Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

8. Cookies and Tracking

Types of Cookies We Use

  • Essential cookies: Required for website functionality
  • Analytical cookies: To improve our services
  • Functional cookies: To remember your preferences
  • Marketing cookies: To deliver relevant advertisements

You can manage cookie preferences through your browser settings.

9. International Data Transfers

We may transfer your data to countries outside your residence jurisdiction. We ensure appropriate safeguards through:

  • Standard contractual clauses
  • Privacy Shield certification
  • Adequacy decisions
  • Data processing agreements

10. California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected
  • Right to know if personal information is sold or disclosed
  • Right to say no to the sale of personal information
  • Right to access personal information
  • Right to equal service and price

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by:

  • Posting the new Privacy Policy on this page
  • Sending you an email notification
  • Displaying a notice on our website

12. Contact Us

For any questions about this Privacy Policy, please contact us at:

  • Email: info@travelprox.com
  • Phone: [765.228.2839]
  • Address: [6351 Creekview Lane, Fishers IN 46038]